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Managing high volume multi-channel e-commerce sales often comes with hidden revenue loss — hidden marketplace fees, uncredited returns, payment gateway discrepancies, and misplaced inventory payouts.
At OBG Outsourcing Private Limited, we deliver end-to-end E-commerce Payout Reconciliation Services that cross-verify every single order, settlement, and bank entry to protect your bottom line.
The Problem We Solve
E-commerce finance teams face three major hurdles:
Marketplace Complexity: Amazon, Flipkart, Shopify, Stripe, and PayPal all settle on different schedules with unique fee structures (commission, closing fees, shipping, advertising deductions).
Revenue Leakage: 2–5% of gross merchandise value (GMV) is typically lost to unrecorded returns, incorrect fee tiering, or duplicate gateway charges.
Manual Bottlenecks: Excel sheets stall out under millions of transaction rows, creating late month-end closes and skewed financial reporting.
Our End-to-End Reconciliation Process
1.1. Multi-Source Data Ingestion:Daily / Automated.
We pull raw order reports, marketplace settlement sheets, payment gateway logs (Stripe, Razorpay, PayPal), and bank statements into our reconciliation engine.
2.2. Order-to-Cash Matching:Automated SKU-Level Matching.
Every order ID is tracked against actual bank deposits. We match expected settlements vs. net payouts line-by-line.
3.3. Fee Verification & Discrepancy Flagging:Exception Management.
We validate marketplace deductions against contractual rates (commission rates, weight/shipping fee tiers, return processing costs) and isolate discrepancies.
4.4. Claims Management & Recovery:Dispute Filing.
OBG’s team prepares audit-ready proof documentation and files dispute claims with channels (e.g., Amazon SAFET claims, lost stock reimbursements) to recover lost cash.
5.5. ERP Posting & Financial Reporting:Month-End Closing.
Clean journal entries, payout schedules, and discrepancy logs are formatted and integrated directly into your accounting software (NetSuite, QuickBooks, Tally, Zoho Books).
What We Reconcile
| Service Area | What We Audit & Verify |
|---|---|
| Marketplace Settlements | Amazon (MTR/STR), Flipkart, Meesho, Walmart, eBay payouts vs. actual sales. |
| Payment Gateways | Stripe, PayPal, Razorpay, Shopify Payments, COD handling fees, MDR charges. |
| Returns & Refunds | Unreturned customer orders, damaged stock, missing return freight credits. |
| Logistics & Shipping Fees | Overcharged volumetric weight slabs, wrong zone allocations, COD remittance gaps. |
Why Choose OBG Outsourcing?
Dedicated Domain Experts: Specialized e-commerce accountants with deep knowledge of multi-currency, cross-border, and local tax compliances (GST, VAT, Sales Tax).
High Scalability: Built to handle high transaction volumes during peak seasonal sales without compromising accuracy.
100% Financial Transparency: Real-time visibility into recovered capital, pending claims, and reconciled accounts via structured dashboards.
ISO-Standard Data Security: Strict data privacy controls ensuring your customer and financial data remains completely confidential.
Software We Use
